Aircraft management is a complicated and often misunderstood field, and even those who are in the aviation sector don't understand all of the vagaries in this business. Managing private aircraft and charters is a complicated undertaking, which requires expertise and extensive understanding of regulations and the complex logistics involved. Operating and managing aircraft is subject to a wide variety of constraints, including regulatory, airport, government, and operational requirements.
Whether you are a small company with just one airplane, or a corporate flight department with a dedicated fleet of jet aircraft, you will benefit from choosing the correct partner that specializes in aircraft charter and management. You need a company that knows the ins and outs of operations and can scale their services to meet your business needs. In this post, we will try to decode some aspects of aircraft management services and things to consider before hiring a professional service.
The services offered
As mentioned, there is a broad range of different operational services at airports. Most of the private operators and airline services need companies that can handle all kinds of FBO, MRO and ACM operations. The significance of Fixed Base Operators isn't just about managing the handling, fueling and hangaring of aircraft, but also more advanced requirements, including safety management systems, managerial overview and financial and operation reporting tailored to meet the aircraft owner's specifications. Some of the services also deal with capital project management services and cost containment programs, which helps the asset owner to save on routine operations and costs. Private aviation solutions all depend upon an owner's individual requirements, but you should demand only the highest level of customer service from your chosen providers.
Choosing a service
Before you look for aircraft management services and fixed base operators, it is extremely important to understand your primary mission and flight profiles and make a list of requirements. Start by evaluating the service level of the proposed vendors. Do the proposed vendors have the requisite training to safely handle your operations and do they have the requisite level of insurance to backstop their operations? How are their customer service reviews relative to their competitors and are they responsive to your requests? Finally, can you achieve savings through the purchase of the multiple services you really need, regardless of what is offered?
When you hire a company for aircraft and charter management, you have to look for representatives who are extremely professional in their approach and have vast experience in handling operations of varying size and scope. Check their clientele reviews and ask them to offer references from their regular patrons. Also, if your needs are global, you need to know the number of international flight operations and projects they have handled in order to evaluate their capability to provide these services.
A successful approach usually begins with a defined scope of work, mission profile, and outline of desired results from the customer. Based upon this information, a professional service provider should be able to provide you with a tailored plan to meet your private aviation needs.
Global Aviation Infrastructure is a leading aviation management company which provides Fixed Base Operation (FBO), Maintenance Repair and Overhaul (MRO), Aircraft Charter and Management (ACM), and aviation infrastructure management for aviation asset owners, corporations, airports, private equity firms, family offices and financial institutions.